GRAYSON, Ky. (WBKO) – Gov. Andy Beshear, leaders with the Northeast Kentucky Chamber of Commerce, and officials with AT&T celebrated 115 new full-time jobs at the company’s Grayson Call Center in Carter County.

“Creating new jobs in the commonwealth means even more opportunities for our families to thrive,” Gov. Beshear said in a release. “AT&T is helping us create our New Kentucky Home with this new investment in the Grayson community. I want to thank company leaders for this investment and congratulate their team at the Grayson Call Center.”

Hiring of new customer service representatives will continue in 2025, with an open recruiting session scheduled at the Eastpark Drive facility on Wednesday, Jan. 8.

According to the release, representatives handle incoming calls from AT&T mobility and high-speed internet customers. In addition to their full-time salaries, new employees are eligible to receive medical, dental, and vision coverage, a 401(k) plan, a tuition reimbursement program, paid time off, and holidays, along with opportunities for thousands of dollars in commissions each year.

“Our AT&T employees play a key role in allowing us to be the best connectivity provider, including through 5G and fiber,” said AT&T Kentucky President Carlos E. Sanchez in a release. “We’re proud that these new investments in our Grayson Call Center will help us connect more people to greater possibility, providing excellent service to our customers and our communities.”

Northeast Kentucky Chamber of Commerce President & CEO Scott Martin highlighted the new job opportunities.

“This investment in more than 100 new full-time AT&T employees pays dividends not only to the people hired but also to other businesses across Northeast Kentucky. It’s evidence of the rising tide that lifts all the boats in our communities. We thank AT&T for their commitment to this region,” he said.

Many of the new employees are members of the AT&T union-represented workforce as members of the Communications Workers of America District 3, Local 3371.

From 2019 to 2023, AT&T reports investing more than $1.2 billion into its network infrastructure in Kentucky, per the release.

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