JPMorgan’s AI Rollout Is Augmenting Jobs, Not Replacing Them
JPMorgan Chase & Co.’s ongoing adoption of generative artificial intelligence has augmented, not replaced, jobs so far, according to Teresa Heitsenrether, who oversees the firm’s AI efforts.
“What we’re seeing so far is certainly not that there’s no need for this particular job,” Heitsenrether, JPMorgan’s chief data and analytics officer, said Thursday at the Evident AI Symposium. “Where we have live use cases with generative AI, it’s in places like our asset- and wealth-management group where we are making our bankers more effective.”
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