Hyatt’s Inclusive Collection is marking a significant milestone as it celebrates one year since the launch of its innovative Confidant Collective platform. This suite of tools and resources designed for travel advisors has seen remarkable success and growth over the past year, cementing Hyatt’s commitment to supporting travel professionals.

The Confidant Collective has quickly become a go-to resource for travel advisors, with over 30,000 professionals joining the platform since its inception. This robust community now has access to a wealth of tools aimed at helping them grow their businesses, including Confidant Learning and Confidant Rewards.

Education has been a key focus of the platform, with nearly 20,000 travel advisors embarking on their journey with Confidant Learning. This educational initiative offers extensive resources to help advisors stay up-to-date with industry trends and best practices.

Confidant Rewards

The Confidant Rewards program has also seen significant uptake, with more than 30,000 advisors now enrolled. This program allows travel professionals to earn points for every booking, which can be redeemed for travel, cash, and merchandise. Additionally, participants can qualify for bonuses, giveaways, and exclusive events such as the upcoming Confidant Connect Live 2024.

In response to user feedback, the Inclusive Collection has implemented numerous updates to enhance the Confidant Collective platform. These improvements include:

• Enhanced functionality, such as the ability to view registered bookings and points history, improved export options, and a new tiered progress bar.
• Improved navigation and content, featuring dedicated sections for advisor travel, niche and group specialists, and a new TEN TOP series.
• Expanded resources, including direct booking advantage support, a social media influencer program, and a centralized marketing collateral hub.

Looking ahead, the Confidant Collective plans to introduce further enhancements, including an improved password reset process, username recovery, and the ability to modify submitted bookings up to 30 days post-departure. Certified Confidants can also look forward to exclusive training sessions and VIP events later this summer.

As the travel industry continues to evolve, Hyatt’s Inclusive Collection remains dedicated to providing travel advisors with cutting-edge tools and resources. This commitment to innovation and support underscores the importance of travel professionals in today’s dynamic tourism landscape.

For travel advisors looking to elevate their business and tap into a wealth of resources, the Confidant Collective offers an unparalleled opportunity to grow and thrive in partnership with one of the world’s leading hospitality brands.

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