There’s a lot more to working in tech than meets the eye. Even if your goal is to land a job as a software developer, machine learning engineer, or cybersecurity specialist, you’ll need to bring more to the table than just your technical expertise. Professionals whose responsibilities concentrate heavily on developing products, still need to develop their soft skills.

In fact, employers appreciate it when as a developer or engineer, you have strong soft skills that complement your technical abilities, as this makes you a well-rounded candidate and ensures you are easier to collaborate with, reducing communication issues and other negative scenarios later on.

5 Soft Skills To Include In Your Resume For Tech Jobs

CompTIA, the leading industry standards and membership organization for information technology professionals, lists skills such as communication and problem-solving as must-haves for tech workers. Other reputable organizations cite the need for customer-centered skills. Let’s explore each of these in more detail, and how to include these soft skills within your resume for 2025:

1. Communication Skills

As a developer, for example, you need to communicate with stakeholders, team members, and your boss, providing progress updates and sometimes needing to articulate important information to non-technical audiences. This requires you to exchange jargon for more simplified layman’s terms.

Communication is perhaps the most essential soft skill you will need as a worker in tech, and is one of the key characteristics hiring managers lookout for when assessing your application and conducting job interviews, so don’t forget to list this in your skills section and provide examples of how you have liaised with non-technical stakeholders as well.

2. Problem-Solving Skills

Problem-solving is all about getting to the root of an issue, analyzing the cause, assessing different possible solutions, and fixing it. In the information technology sector, you will be doing this most of the time as part of your work.

The perfect way to include this within your resume would be to provide examples listed within your employment section of specific issues you addressed in your work, how you solved them, and most importantly, what the results were. Try to quantify your examples as much as possible using metrics for greater impact. For instance, you could say, “Improved the company’s internal ticketing system, reducing average resolution time by 33% and improving customer satisfaction scores by 15% within Q1.”

3. Curiosity

To be able to solve problems and find solutions you need a good dose of curiosity. You should always be inquisitive as to why and how things work a certain way, and maintain an eagerness to learn more, which is especially critical for the technology sector which constantly evolves with fresh updates and skills to learn every year. Lack of curiosity will leave you falling behind in your tech career.

How do you demonstrate curiosity in your resume?

Some creative ways to demonstrate this soft skill include listing any recent certifications or additional training that you’ve undertaken, and including the date of completion or the year your certificate was awarded, as this proves that you are constantly learning new skills.

4. Outside-The-Box Thinking

It’s also important to think creatively, outside the box, when you work in technology. When troubleshooting for some issues, the answer might not be clearly defined, so it’s up to you to use your imagination and creativity and not be afraid to experiment with trial and error, to arrive at a solution. If you have built any innovative approaches or processes that are more efficient, why not include these achievements as part of your resume?

5. Customer Service Skills

Particularly if you work in a customer-facing role such as within IT support or helpdesk roles, you will want to develop customer service skills such as empathy, rapport-building, and active listening. Including these skills in the skills section of your resume when applying for customer-centered roles can help boost your application in the eyes of the hiring manager.

These five must-have soft skills will improve your chances of being invited to the next stage (which is usually an interview), and boost your future career prospects as a tech professional.