Doha, Qatar: Qatar is prioritising the use of technology to enhance service quality, provide innovative solutions, and meet the diverse needs of citizens, and expats, according to a market expert.

Speaking to The Peninsula, Ayman Majzoub, Vice President, Middle East & Africa, TeKnowledge said: “Qatar has emerged as a key player moving from a resource-based economy to a knowledge-based economy as the country is focusing on using technology as a vehicle to deliver service excellence and innovative solutions.”

The official remarked that Qatar National Vision 2030 is set to drive the tech sector, a key pillar in advancing the country’s GDP growth.

He said, “We aspire to be a key player in the technology ecosystem here in Qatar by partnering and investing in new associations and new lines of business across government departments, organisations, and private sector companies for training purposes in cyber security, customer experience, management, productivity, adoption services, and AI.”

TeKnoweldge, a global company specialising in AI, Customer Experience, and Cybersecurity services and also a partner of Microsoft operates as a digital training organisation in Qatar. “We are going to further our partnerships and announcements in the coming months to help organistions help serve their customers, better serve their citizens,” Majzoub said.

The MEA Vice President noted that the company is in discussions with officials to establish a comprehensive and strong cybersecurity framework in the evolving AI landscape.

He said “We believe that we will have a strong niche in that area already, and we plan to invest even more. But more importantly, we are seeing a huge demand when it comes to AI solutions across domains and functions in organisations for adoption services.”

TeKnowledge operates the Digital Center of Excellence (DCE) in Doha, Qatar, serving as a hub for technology education, workforce development, and AI-driven innovation. Through initiatives like the Microsoft 365 Copilot Adoption Program, TeKnowledge is assisting government institutions in incorporating AI-powered solutions across key sectors.

Recently, the company signed a Memorandum of Understanding (MOU) with the Young Entrepreneur Club (YEC) to enhance digital learning opportunities for young entrepreneurs in Qatar. As part of this partnership, YEC entrepreneurs will receive specialised training in Microsoft solutions, focusing on artificial intelligence (AI) and cybersecurity, equipping them with the essential skills to succeed in a digital-first economy.

Through this collaboration, TeKnowledge will provide targeted training programs to help emerging business leaders leverage AI, strengthen cybersecurity, and utilize Microsoft technologies to drive innovation, scale their businesses, and compete in the global, tech-driven market.

Signed during the Web Summit Doha 2025, this agreement aligns with Qatar’s National Vision 2030 and its digital agenda, supporting the nation’s shift toward a knowledge-based economy.