The person requested anonymity because they said they were not authorized to discuss the incident, in which the Eagles fan referred to a female Green Bay Packers fan as a “ugly, dumb (expletive)” during the Eagles’ 22-10 win in a wild card game Sunday. Her fiancé captured the exchange on video and posted it on social media, where it had been viewed more than 26 million times as of Tuesday.

“What it’s like going to Philly just trying to root for your team…,” Alexander Basara wrote on X, formerly known as Twitter, in a post accompanying the video. “Unprovoked, uncalled for. Packers twitter, help me out and find this guy…. this is not okay. I hate that my fiancé [sic] had this happen simply cheering for her team.”

The 43-second video shows the Eagles fan leaning down to yell an inaudible statement at Basara’s fiancé, who was wearing Packers gear, after an in-stadium announcement about the result of an official’s review. Basara told the Eagles fan not to describe his fiancé as a “dumb (expletive),” which he then repeats back to her.